Basildon Mental Health Unit

Basildon Hospital, Nethermayne, Basildon, EssexEngland, SS16 5NL
 
163 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Cherrydown Ward
10th May 2024


Because she is feeling better

Suggested improvements
Don’t know atm

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Kelvedon Ward
10th May 2024


Given from a family perspective

Suggested improvements
Communication from nurses to family and dr informing nurses of changes

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Cherrydown Ward
26th April 2024


TEST HS computer web

Suggested improvements
TEST HS computer web

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
11th April 2024


Been waiting for 7hours to see a doctor for someone with bipolar that’s not acceptable

Suggested improvements
Seen sooner

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
30th March 2024


I think it was atrocious that a mental health centre would leave someone in a vulnerable state for 5+ hours. Have written a formal complaint.

Suggested improvements
More information, better staff, more staff Have written a complaint formally

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
23rd March 2024


People were understanding and caring.

Suggested improvements
N/A.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
23rd March 2024


Was looked after and cared for. I felt safe.

Suggested improvements
Somewhere I could get a drink in the unit.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
23rd March 2024


Staff friendly and helpful caring.


Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
23rd March 2024


They were very respectful and listened to me.


Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
23rd March 2024


Staff were really supportive and understanding I felt listened to and not judged Mel and Zoya were amazing.


Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
 
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